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Last updated: August 30, 2025

Terms of Service

These Terms of Service ("Terms") govern your use of the Tregu Shqiptar marketplace application and website (collectively, the "Service") operated by Tregu Shqiptar ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1. Acceptance of Terms

By creating an account, downloading, accessing, or using the Tregu Shqiptar Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Service

Tregu Shqiptar is an online marketplace platform that connects Albanian communities worldwide, allowing users to buy, sell, and discover authentic Albanian products and services. Our Service includes:

  • Web application accessible through browsers
  • Mobile applications for iOS and Android devices
  • Real-time messaging between users
  • Listing management and search functionality
  • User profiles and review systems
  • Payment processing facilitation

3. User Accounts

3.1 Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 18 years old to create an account and use the Service. By creating an account, you represent that you meet this age requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms.

4. User Conduct

4.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any local, state, national, or international law or regulation
  • Posting false, misleading, or deceptive listings or information
  • Impersonating any person or entity or falsely stating your affiliation
  • Harassing, threatening, or intimidating other users
  • Uploading or transmitting viruses, malware, or other harmful code
  • Attempting to gain unauthorized access to the Service or other users' accounts
  • Using the Service for any commercial purpose without our prior written consent
  • Circumventing or disabling any security features of the Service
  • Collecting or harvesting user information without permission

4.2 Content Guidelines

All content you post must:

  • Be legal and not infringe on the rights of others
  • Be accurate and not misleading
  • Not contain offensive, hateful, or discriminatory language
  • Not include personal information of third parties without consent
  • Comply with intellectual property laws

5. Listings and Transactions

5.1 Listing Responsibilities

When creating a listing, you represent that:

  • You own or have the right to sell the listed item or service
  • Your listing is accurate and complete
  • You will honor the terms of any transaction
  • You comply with all applicable laws regarding the sale

5.2 Transaction Facilitation

Tregu Shqiptar acts as a platform to facilitate transactions between users. We are not a party to any transaction and do not:

  • Guarantee the quality, safety, or legality of items listed
  • Verify the accuracy of listings or user representations
  • Control the completion of transactions
  • Handle disputes between users directly

5.3 Payments

Payment processing is handled through third-party providers. By using payment features, you agree to the terms of service of the respective payment processors.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your information when you use the Service.

7. Intellectual Property

7.1 Our Rights

The Service and its original content, features, and functionality are owned by Tregu Shqiptar and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 User Content

By posting content on the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content in connection with the Service.

8. Disclaimers and Warranties

8.1 Service Availability

We strive to maintain continuous availability of the Service but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service at any time.

8.2 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TREGU SHQIPTAR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify, defend, and hold harmless Tregu Shqiptar and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

11. Community Guidelines

11.1 Respectful Communication

We encourage respectful communication within our Albanian community. Users should:

  • Treat all community members with respect and courtesy
  • Use appropriate language in both Albanian and English
  • Resolve disputes amicably through our platform tools
  • Report any inappropriate behavior to our support team

11.2 Cultural Sensitivity

As a platform serving the Albanian diaspora, we expect users to be mindful of cultural differences and maintain the inclusive spirit of our community.

12. Platform Fees

Certain features of the Service may require payment of fees. Any applicable fees will be clearly disclosed before you incur them. Fees are non-refundable except as required by law.

13. Dispute Resolution

13.1 Internal Resolution

We encourage users to first attempt to resolve disputes through direct communication. Our platform provides messaging tools to facilitate such discussions.

13.2 Mediation

For disputes that cannot be resolved directly, we may provide mediation services or recommend third-party mediation.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Albania, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

  • Posting the updated Terms on our Service
  • Sending notification through email or app notifications
  • Requiring acceptance of updated Terms before continued use

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tregu Shqiptar regarding the use of the Service.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@tregushqiptarapp.org
  • Support: support@tregushqiptarapp.org

By using Tregu Shqiptar, you acknowledge that you have read these Terms of Service and agree to be bound by them.

© 2025 Tregu Shqiptar. All rights reserved.

Made with ❤️ for the Albanian community